shane308 wrote:Mines in at the moment getting the starter motor replaced under the extentded "extra care" warranty, all was good and there was no problem with the replacment until the service manager told me that extra care weren't happy about haveing to pay $1000 dollars for the starter motor so they were going to put a non genuine one in....!!!, I said to him you have got to be f#%king kidding me, then I reminded him that last year I had a warranty claim rejected on a crack on my tub because of the non genuine (ARB) canopy and now you want to put a non genuine part on my truck because theirs is to expensive.
So we'll have to see what happens but if it comes back with anything other than a Toyota stamped part on it they will definatly be hearing more about it.
Their also meant to be checking out the injector rattle while they've got it so we'll see what happens with that to!
TrentRyan wrote:shane308 wrote:Mines in at the moment getting the starter motor replaced under the extentded "extra care" warranty, all was good and there was no problem with the replacment until the service manager told me that extra care weren't happy about haveing to pay $1000 dollars for the starter motor so they were going to put a non genuine one in....!!!, I said to him you have got to be f#%king kidding me, then I reminded him that last year I had a warranty claim rejected on a crack on my tub because of the non genuine (ARB) canopy and now you want to put a non genuine part on my truck because theirs is to expensive.
So we'll have to see what happens but if it comes back with anything other than a Toyota stamped part on it they will definatly be hearing more about it.
Their also meant to be checking out the injector rattle while they've got it so we'll see what happens with that to!
Extended factory means exactly that. Factory must use factory So must the extended. Don't let the bastards get away with it.
Goldminer wrote:TrentRyan wrote:shane308 wrote:Mines in at the moment getting the starter motor replaced under the extentded "extra care" warranty, all was good and there was no problem with the replacment until the service manager told me that extra care weren't happy about haveing to pay $1000 dollars for the starter motor so they were going to put a non genuine one in....!!!, I said to him you have got to be f#%king kidding me, then I reminded him that last year I had a warranty claim rejected on a crack on my tub because of the non genuine (ARB) canopy and now you want to put a non genuine part on my truck because theirs is to expensive.
So we'll have to see what happens but if it comes back with anything other than a Toyota stamped part on it they will definatly be hearing more about it.
Their also meant to be checking out the injector rattle while they've got it so we'll see what happens with that to!
Extended factory means exactly that. Factory must use factory So must the extended. Don't let the bastards get away with it.
I read my contract and this may apply to you Shane/Trent: "WHAT WE PAY: If we agree to pay your claim for Toyota components. we may choose, at our option, to pay the reasonable cost of either repairing or replacing those parts. Replacement parts will be of similar type and quality to those used in your vehicle taking into account its age and kilometres travelled."
Its unfortunate but that, to me, means they can use whatever bloody parts they want. That sucks. Mind you I insisted on a cheaper but better clutch. (exedy) So it may work in your favour to some degree.
Cheers
I just had rear main seal, sump gasket, both axle seals and clutch replaced under my extended warranty. I paid 1500 for in 2005 and haven't used it till now. But by golly it worth it now something has gone wrong. I have suspension lift bigger tyres etc. No worries under warranty. I read the fine print on my policy and as long as its serviced by toyota in the correct interval it doesn't matter. The actual dealership doesn't matter.
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