by john253a on Sun, 27 Jul 2014 5:34 +0000
I had the same thing with my 09
I was getting it serviced every 5000
But because the 5000 service was not a logbook one
I missed my service on time and not kms
And was told I had void my warranty on time unless I had 2 services at once to get it back
Most warrantys are 10kms or 6 months as my was
I had my car serviced 11 months after I perched it at 15000kms
(It had 3, 5 and 10 already done)
Little did I know I need to get the 20k service done, nore was I told, so it was stamped in the back of the book 15000kms
I took it back 7 months latter to get 20k service, pick up car like nothing different was done,
But before leaving I checked my book was stamped and it waserent,
Looked again and 30k was done
Went back in and was told my car was over 15 months old so it had passed it time for the 30k service, so that needed to be done
I asked what about the 20k, I was told I missed it
I argued with then that it was in 7 months earlier
And they said they never did it because it was not up in time, and I booked it in for a 15 and was charged for a 15 not a 20
So to keep my warranty I needed to service on time or kms
So what my dealer did was go through the book and mark what was different between the 2 and just did them and charged me for them,
Then back dated my stamp to a week before the 30k,
Short story short,
Ring them and maybe offer it to be towed as it hasn't been started for a while from storage to dealer,
Because some companies are cracking down in warranties,
farting is alot like jxxxxxg off. both provide instant gratification, but neither is a long term solution to the actual problem......................