kickinback wrote:Took the hilux in for its 40k service. This is a $170 fixed price service.
Now I thought that part of the service is replacing the injector seals, so my curious nature got the better of me and I paint marked 2 bolts that must be removed to do this.
I pick up my car and sure enough, on the invoice in the parts section are the seals and washers for the injectors. Off home I go and lift the bonnet. Sure enough the paint marks are unbroken. I have been flat out and unable to go down to Toyota to sort it out.
Anyway, my Toyota survey arrives in my email. I fill it out and note my disappointment.
First up this morning Toyota service call and explain. To their credit they said straight out they didn't replace the parts and didn't tell any fibs what so ever. It goes back in next week.
Going straight to the top seems to work!
kickinback wrote:First up this morning Toyota service call and explain. To their credit they said straight out they didn't replace the parts and didn't tell any fibs what so ever. It goes back in next week.
Moiv wrote:No one is going to replace injector seals in a $170 service, unless Toyota is paying the other $300, which I guess is how fixed price service works?
I'd be very skeptical of any dealer doing anything other than changing the oil & filters plus a quick inspection of the listed items, if they feel like it. Unless you're paying for it, and even then you gotta be careful.
Aquaholics wrote:kickinback wrote:First up this morning Toyota service call and explain. To their credit they said straight out they didn't replace the parts and didn't tell any fibs what so ever. It goes back in next week.
Did they confirm if replacing the injector seals is part of the fixed price 40k service or is it going back and your paying for their replacement?
I had mine serviced a few weeks ago, will be checking the invoice when I get home to see if they listed the parts.
boxhead55 wrote:Kickinback.
The seals were In The fixed price service up
To the point of the replacement Aloy injector seals.
I can confirm. Now!
Well from 2009.
the tappet check can still be done but the injectors 4 seals and the 4 Orings an the 5 drop rail
Saddles are not included.
Now only the tappet cover and the 4 top seals and 4 fuel pipe seals are in the fixed price service.
But if I was in there I would pay the extra to have them replaced.
kickinback wrote:Box head, thanks for your input. Wish it was you servicing the car.
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