CHS002 wrote:I have been informed that Toyota Australia has affectively no warranty on there new 2012 Hilux diesel engine. I can prove this as i am a victim of Toyota Australia. FAILED ENGINE. Cracked piston#3 hole in piston#4 failed turbo 49,000km 6mths old, fully serviced by Toyota.
lais817 wrote:CHS002 wrote:I have been informed that Toyota Australia has affectively no warranty on there new 2012 Hilux diesel engine. I can prove this as i am a victim of Toyota Australia. FAILED ENGINE. Cracked piston#3 hole in piston#4 failed turbo 49,000km 6mths old, fully serviced by Toyota.
What exactly are you saying mate, Toyota isn't accepting responsibility or the engine didn't last til the end of the warranty period?
Alby wrote:What are they saying YOU did to cause the problem?
Highrust wrote:I have been watching this forum for some time to see if anyone else has had the same experience we have with Toyota and here it is! CHS002 you are not alone as , besides us ,I know there are four engines in a western victorian toyota dealer's workshop sitting on the floor that have also had a major malfunction , warranty= NIL .Mine is sitting in a northern Vic dealer with its heart also out. The poor excuses from Toyota why they won't replace these engines are due to their "IN HOUSE" examination.
Our "IN HOUSE" resolution may well be notifying each of our 10 000 plus customers , via our group of companies, through our next newletter, warning the toyota owners about their potential warranty problems.
pissed off!
ultimate wrote:All products sold in Australia are covered by the sellers warranties and a statutory warranty provided by the ACCC. They can't say you have no warranty unless they can prove you have modified the engine in a way which has caused the failure. Statutory warranty states that the product must be fit for use for a reasonable amount of time. This time frame does change depending on the product, but I think a lot of people and the ACCC would agree that 6 months and 49,000km is not a reasonable amount of time for major engine failure.
A lot of times we hear stories about service managers knocking back warranties or blaming irrelevant aftermarket parts for the failure. I would take this straight to Toyota Australia and then the ACCC if needed.
CHS002 wrote:I have been informed that Toyota Australia has affectively no warranty on there new 2012 Hilux diesel engine. I can prove this as i am a victim of Toyota Australia. FAILED ENGINE. Cracked piston#3 hole in piston#4 failed turbo 49,000km 6mths old, fully serviced by Toyota.
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