by olcoolone on Fri, 01 Feb 2008 9:11 +0000
But they have to prove the aftermarket suspension was the cause of the failure.
Years ago Toyota had a recall on Hiluxes breaking steering arms, this was a known fault and had to be repaired, even if you had differant suspension.
There is only two reason why you may break something in the suspension.
1) You pushed the vehicle to hard or used it for something it was not designed for.
2) The component had a fault or was not engineered correctly that will be covered by a warranty period.
Most manufactures take warranty claims very seriuosly as the aim for 0% claims for a component.
Most dealerships don't want to help you because it is to hard and if it comes back as a non accepted claim they have to wear it, if you push them the will accept it as long as the component has not been used for what it was not designed for.
Most manufactures and resellers have a warranty claims buffer built into the price meaning they may allocate 2% of the sale price per vehicle for claims some vehicles they may have no claims and other may be more then the 2%.
There is a part of a stat warranty called FIT FOR PURPOSE meaning if you broke a gear box and if they came back and said you should of not engaged low 4WD and climb that hill then the vehicle is not fit for purpose as it was sold as a 4WD.
Regards Richard