Got my car back today from Toyota in Phillip and they have scratched my bonnet. Car was in to check out injector knock which they said there is nothing wrong (2nd time it has been in, different dealer though) and i bought a bonnet protector for it yesterday when i dropped it off and was going to install it myself but one of the service guys asked if i wanted them to install it. I told them its ok ill do it myself but if they are not going to charge me for it then ok. (thinking these guys are professionals and know what they are doing) The bonnet protector isnt even screwed in properly on one end anyway so go figure.
They reckon they did the bonnet recall on it or something, i dont know whats involved in that but they took the bonnet off and drilled some holes because the bonnet protector couldnt be mounted without the holes. So anyway they said they will call me on Monday to sort it out. I only picked the car up 3 weeks ago and it had a complete buff and detail before i picked it up so im 100% certain those scratches weren't there before, and its not like they are small scratches, they are quite big and down to the bare metal.
So there you go, they try to do something out of their own free will for a customer which is great, but at the same time they f**d it up which is bad.