Over the weekend I went camping with a few of the boys from work, during the action that followed I lost a wheel cap from one of my ROH RTX mags. I also noticed that the stickers on several others had come off. I rang ROH Victoria to find out where I could get another end cap I was going to complain about the stickers.
After mentioning the endcap the guy asked about the stickers and I mentioned I was about to complain, he is sending me over 1/2 dozen stickers and an end cap to my door, free of charge.....
WTF... Service..... I'll definably be purchasing my next set of wheels through them. Although the stickers shouldn't have come of I can understand everyone is human, the wheel cap was not their responsibility at all. Very impressed. No fuss and with a VERY happy customer....
Go ROH...