Hi all,
Just thought I'd share my experience with you with www.4wdsupacentre.com.au so others maybe aware.
On the 8th November I ordered a Deluxe Double Swag for $219.95 as advertised MID-December delivery. The following day I get an email advising my order has been processed followed by a second email stating they had delays and they won't receive delivery until LATE December therefore I could be looking at January delivery.
As this doesn't suit me on the 10th I replied requesting to cancel my order because there delivery time frame changed and I couldn't risk not having my swag for an upcoming trip.
They replied advising they'd process the refund minus an admin fee of $20 because I cancelled my order and because they advised me of the delayed delivery. Meanwhile they were still advertising these items online for Mid -December delivery until 15th December.
I was clearly decieved by there false advertisement and then knowing the change of delivery times before I purchased AAS they continued to do this after I purchased my item.
I was willing to purchase there product based on information provided however they changed the delivery date which caused me to cancel the order because they could t commit to the advertised time frame yet I get refunded minus an admin fee of $20.
I have since heard, read and been in contact with over 50 people regarding similar experiences. I have lodged a claim with Fair Trading because these people need to be stoped as a lot of people would accept this and do nothing. It's deceiving and misleading and fraudualent to get sales. This is obviously how they make up for low prices.
Be aware and read reviews on this company before you decide to make your purchase.
I'll let you all know the outcome with Fair Trading as it unfolds.