KTM525EXC wrote:intresting banger, it seems chips affect every car differantly. some ppl have no dramas what so ever others like yourself its never ending. I was under the impression chip it's after sales service was good
CHIP IT wrote:Hi Dean
If you need tech help you need to speak to Justin, Dean or myself.
It doesn't help having a shot here as 99% of people are having a very positive experience with both us and the Chip.
Can I ask you to speak to me about this. I am sure there is a reason for this and we'll both (you and I) try to see if we can make some sense of it. My personal mobile is strewned all over this forum so always try to call me to discuss. We bend over backwards to give great customer support and we are here to assist in EVERY WAY. Yes, the phones do get busy and it IS often hard to contact Justin or myself but at the end of the day ... we are here for you and for EXACTLY this type of issue.
My phone and the 1800 number are going to be diverted to Balcatta store tomorrow so Dean will answer ... but it you can text me on 0412 304030 and I will call you back. I will be in a crappy reception area most of the day but as soon as I back to into suburbia I will call you back.
Cheers
Rob
CHIP IT wrote:Hi Dean.
Happy that we could chat.
The new chip was out for a couple of months ... no one told you ... and we didn't get to you either. But lets see how the new chip works and I look forward to you giving the guys here on the forum THE GOOD OIL.
Cheers
Robert
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