Talktheroo wrote:There are some good dealerships out there.
I hear you BH. Bulletins are there to be read.
As consumers of the Toyota products, you just need to find them.
The Roo.
On a practical note Gipsy, this is the best you can do. You can't micro manage the service.
If you can do your own research to form an opinon as to whether they are reliable and conscientious that is your best bet.
If there are time and price constraints on the work, quality is going to suffer. If there is no accountability, quality is going to suffer. Stuff that isn't obvious will get skipped to save time, sometimes just cos the person doing the work is lazy, sometimes because he/she is being pushed too hard..
Unfortunately none of this is written over the door of the dealership, so it is up to the consumer to try and sort it out.
I'm sure that lack of accountability is one of the reasons for the reported sloppy work from many dealerships. It's too easy to hide.
If a mechanic is self employed or works for a small business, any errors or lazy corner cutting come screaming home real quick. No where to hide. $$ pain felt very quickly. Not a guarantee for sure, but certainly strong motivation to do your best.