Airbag clock spring

What were your warranty claims and recall information

Airbag clock spring

Postby hiluxdan on Thu, 03 Dec 2009 9:50 +0000

Had the truck in with the dealer for the 100 000k service last week(3 years 6 months old)and mentioned that the airbag light had been on for a few days. They told me if it's the clock spring that it's about $700 fitted, eeek! Because for km's I was just on warranty end but 6 months over on time, they would try to get part of the cost covered under warranty, cool.
They rang later in the day to say Toyota had covered the whole $700 beautiful! Just thought I'd let you's know if anyone else has issues.
Dan
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Re: Airbag clock spring

Postby Steve9R on Fri, 04 Dec 2009 4:31 +0000

Ive had airbag issues in the past, and during my investigations found out that the clock spring in the steering wheel (which basically looks just like a thin spring) was prone to breaking in the hilux. usually caused by excessive speed turning the steering wheel, or places doing wheel alignments moving the front tires back and forward. the spring gets itself caught and just breaks.. good to hear they covered it..
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Re: Airbag clock spring

Postby dute on Fri, 04 Dec 2009 6:13 +0000

I know about this problem, but not on the hilux, :)

My old ute was a BA XR8 and twice I had to change the clock spring and the cost was $75 each from Ford

So it shows Toyota overcharge on spares. . . :x
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Re: Airbag clock spring

Postby ValVenus on Fri, 11 Dec 2009 2:25 +0000

had the same problem. Car was out of warranty for about 6months. Had no luck with toyota then went to DOTARS (Department of Transport and Road Safety) which is the federal body. They know of this fault and that toyota must replace it for the life of the vehicle. Went back to toyota and about 20 minutes later had Head office calling telling me it was all covered.
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Re: Airbag clock spring

Postby dute on Fri, 11 Dec 2009 3:01 +0000

ValVenus wrote:had the same problem. Car was out of warranty for about 6months. Had no luck with toyota then went to DOTARS (Department of Transport and Road Safety) which is the federal body. They know of this fault and that toyota must replace it for the life of the vehicle. Went back to toyota and about 20 minutes later had Head office calling telling me it was all covered.



Thats good to know . . . . well done . ..

Pete (dute) 8-)
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Re: Airbag clock spring

Postby hiluxdan on Thu, 17 Dec 2009 7:50 +0000

How sneeky is toyota!
Definately good to know!!
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Re: Airbag clock spring

Postby shane308 on Fri, 18 Dec 2009 3:04 +0000

I had mine Replaced under warranty about a year ago, got it done at a dealership in parkes NSW on a Saturday and it took them about half an hour, the dealer ship close to home here in Canberra wanted it for the whole day just to look at it.
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Re: Airbag clock spring

Postby camwill69 on Sat, 19 Dec 2009 11:49 +0000

Good to know. Thanks for that.
Just had 110k km service and auto has major leak which needs attention. All this happened in under 10 000 km since last service which was warranty finish.

Surprise, surprise.

Cam.
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Re: Airbag clock spring

Postby tilla531 on Tue, 05 Jan 2010 2:14 +0000

My airbag light came on aswell took it to toyota and shock horror my clock spring was the problem I got told $475 fitted (My special price) but they submitted a warranty claim and it went through. My car was just over 4 months and 17,000km over warranty period, so im stoked :D :D
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Re: Airbag clock spring

Postby RUSSPEED300 on Mon, 11 Jan 2010 1:35 +0000

Generally, the manufacturer would warrant a true manuf defect even if it's past warranty. The dealers however, may not be too enthusiastic to really state a good case for you. In this case they may have but remember they make more if you pay versus instruction from Manuf to replace.
Let me know the final outcome.
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Re: Airbag clock spring

Postby tilla531 on Mon, 11 Jan 2010 2:30 +0000

Yer, same at my work we will get alot more money if it was retail because the manufacture pays shit all for you to replace the part
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Re: Airbag clock spring

Postby Laava on Thu, 25 Feb 2010 11:55 +0000

I would like to thank all you guys for posting this up. I have had the light of annoyance on for about 3 weeks now and yesterday after reading your posts, I rang my local purveyors of toyotrical merchandise here in un zud and after minimal haggling, they did the job gratis! Yay, and well done you lot!
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Re: Airbag clock spring

Postby diesel 74 on Mon, 08 Mar 2010 12:48 +0000

thank you very much for the info my light came on last week
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Re: Airbag clock spring

Postby Ox Man on Thu, 08 Apr 2010 7:00 +0000

mine just came on today.
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Re: Airbag clock spring

Postby Steve9R on Thu, 08 Apr 2010 7:05 +0000

Ox Man wrote:mine just came on today.


geez.. you're having a good run ! :roll: :roll:
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Re: Airbag clock spring

Postby Ox Man on Fri, 09 Apr 2010 7:25 +0000

thanks for that ;)

just when i think ive calmed down.....your post has added to my fury :lol: :lol: :lol:
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Re: Airbag clock spring

Postby TOMUCH on Thu, 22 Apr 2010 4:44 +0000

Mine came on today after 110K+. Toyota have it booked in for Tuesday.. they better not try to give me the run around like the brakes issue, still Shite, and they tell me that they will not look at it until I remove the suspension and return it to normal hieght...

Cheers TOMUCH
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Re: Airbag clock spring

Postby Actilux on Fri, 23 Apr 2010 8:32 +0000

ValVenus wrote:had the same problem. Car was out of warranty for about 6months. Had no luck with toyota then went to DOTARS (Department of Transport and Road Safety) which is the federal body. They know of this fault and that toyota must replace it for the life of the vehicle. Went back to toyota and about 20 minutes later had Head office calling telling me it was all covered.


My AB light has been on for a few weeks, McSumways old 05, 170K. A mate took it to Toyo in Phillip this morning, clock spring gone - $600 mates rates to replace!!
Will they cover a 5 year old vehicle?
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Re: Airbag clock spring

Postby gecks on Fri, 23 Apr 2010 11:12 +0000

Actilux wrote:
ValVenus wrote:had the same problem. Car was out of warranty for about 6months. Had no luck with toyota then went to DOTARS (Department of Transport and Road Safety) which is the federal body. They know of this fault and that toyota must replace it for the life of the vehicle. Went back to toyota and about 20 minutes later had Head office calling telling me it was all covered.


My AB light has been on for a few weeks, McSumways old 05, 170K. A mate took it to Toyo in Phillip this morning, clock spring gone - $600 mates rates to replace!!
Will they cover a 5 year old vehicle?


hi ,just had mine replaced [done 107 k] 05 model.toyota covered replacement under warranty. all good . :D
just on their pricing,seems steep if you had to pay for it as it was replaced in under 30 min. :shock:
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Re: Airbag clock spring

Postby matty87 on Wed, 28 Apr 2010 7:47 +0000

got my 05 workmate booked in to be assessed on friday by melville toyota. told them what i thought it was and the guy agreed but said it had to be assessed and then an application sent to toyota to see if they will foot the bill so hopefully it goes good otherwise i might drop the dotars line to them. will let you all know how i go.
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