Hey guys i think this is the correct section to post. Last year in Sept i purchassed my ney Lux.Ticked all the usual standard extras boxes. One being Factory Toyota Heavy duty floormats, The Rubber ones. They give all the speal etc about heavy duty, protecting your investment Blah Blah Blah.. BS
Annyway have now owned about 10 months roughly and im a Tradie and drive my Lux to site each day for work plus private use. Monday to Friday however generally only to and from work, once a day each way.
I was cleaning the footwell out of dust dirt etc and noticed the floor mat had a nice hole in it, Now i know these are a wear and tear item. Where my heel sits bettween the brake and Accellerator pedal(is an auto) is worn through.
I rang the dealler i purchassed it from and explained the mats came brand new the day i picked up the lux. As it has not been 12 months are they covered under warranty.
They said Yes, bring the lux in with mats and they will replace, I baught in the country from where i am as got best deal at the time. Bout 2.5 hrs drive from home. Explained this to them, and they just said take to my local dealler and tell them they authorised etc. I did this and local toyota dealer said no deal, is where and tear.
Keeping this in perspective ive always had utes for work and previous Commy ute had heavy duty floor mats from Super Cheap at $30 a pair. They lasted approx 3 years before going through. Now local dealler is trying to tell me 10 months is fair ware and tear. I think BS personally.
Has anyone else experianced this with new mats or mats from Toyota. May only be car mats and not a a big ticket item, however am thinking if they do this with car mats id hate anythign major to fail,
Ben