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Re: Airbag clock spring

PostPosted: Mon, 17 Sep 2012 8:37 +0000
by nwjhl
Mine has been replaced twice already in the last 6 months and has now in the last week been flicking on and off again. The first time it was passed with warranty, the next we had to pay for it. I'm not prepared to pay for it a third time. Its a 2006 SR5 with 79000 and I baby it (lady driver)

Re: Airbag clock spring

PostPosted: Mon, 17 Sep 2012 9:13 +0000
by Qwerty
that sucks, mine's been fine since ... i thought the replacement was stronger ?

Re: Airbag clock spring

PostPosted: Mon, 17 Sep 2012 9:21 +0000
by Loosey
My airbag light just showed up after I bought it from a dealer, will be taking it in today to get it checked out

Re: Airbag clock spring

PostPosted: Tue, 18 Sep 2012 3:18 +0000
by shaolin
...recieved this email from Toyota today after my light came on last month and my dealer identified the problem being the clock spring;

In relation to the clock spring, we can advise this was a customer service exercise and as a goodwill gesture, Toyota has offered a further 4 year warranty on this component. The Toyota guidelines for this customer service exercise is 7 years or 200,000km, whichever occurs first.

Thank you for contacting Toyota and allowing us the opportunity to respond.

Kind regards

...so, this was on an '05 SR5 with 125k on it...7yrs and 2 months old but...Goodwill?

Re: Airbag clock spring

PostPosted: Tue, 09 Oct 2012 12:36 +0000
by tomed101
Had the airbag light come on last night on my 06 SR with 245000km. Called the dealer today and gave them the year (didn't mention km) and they said it would most likely be covered. It's booked in for next Wednesday, and I'll report back.

Re: Airbag clock spring

PostPosted: Wed, 17 Oct 2012 9:08 +0000
by tomed101
tomed101 wrote:Had the airbag light come on last night on my 06 SR with 245000km. Called the dealer today and gave them the year (didn't mention km) and they said it would most likely be covered. It's booked in for next Wednesday, and I'll report back.


No Dice. Apparently the cut off for the warranty is 200 000km. They wanted about $700 to do the replacement. Looks like I might have to hit up eBay as they can be found for about $120. Does anyone have fitting instructions to do it yourself?

Re: Airbag clock spring

PostPosted: Wed, 17 Oct 2012 9:14 +0000
by Loosey
As far as i was aware, the clockspring was covered indefinitely, hit up another dealer, or TMCA.

Re: Airbag clock spring

PostPosted: Wed, 17 Oct 2012 9:51 +0000
by Glenn k
Just booked mine in next week for airbag clock spring, was surprisingly easy, I Hadn't even finished the sentence and he nodded and started typing into the computer. I confirmed that it is an out of warranty repair an he agreed. Was literally in there thirty seconds, hopefully all goes smoothly next week

Re: Airbag clock spring

PostPosted: Wed, 17 Oct 2012 9:52 +0000
by Glenn k
Just booked mine in next week for airbag clock spring, was surprisingly easy, I Hadn't even finished the sentence and he nodded and started typing into the computer. I confirmed that it is an out of warranty repair an he agreed. Was literally in there thirty seconds, hopefully all goes smoothly next week

Re: Airbag clock spring

PostPosted: Wed, 17 Oct 2012 4:16 +0000
by oldrev
tomed101 wrote:
tomed101 wrote:Had the airbag light come on last night on my 06 SR with 245000km. Called the dealer today and gave them the year (didn't mention km) and they said it would most likely be covered. It's booked in for next Wednesday, and I'll report back.


No Dice. Apparently the cut off for the warranty is 200 000km. They wanted about $700 to do the replacement. Looks like I might have to hit up eBay as they can be found for about $120. Does anyone have fitting instructions to do it yourself?

the airbag component is part of the safety standards there is no comprimise just replace it by toyota

Re: Airbag clock spring

PostPosted: Wed, 17 Oct 2012 6:01 +0000
by SRD4D
Glenn k wrote:Just booked mine in next week for airbag clock spring, was surprisingly easy, I Hadn't even finished the sentence and he nodded and started typing into the computer. I confirmed that it is an out of warranty repair an he agreed. Was literally in there thirty seconds, hopefully all goes smoothly next week


Good to know ,
my airbag light came on sunday night,and wont go out,so looks like a trip to the dealer.

mines got 208ks on it, so dont know if I can get it under warrenty/recall/dotars????????

But Im going to drop the name a couple times to see how i go.

Re: Airbag clock spring

PostPosted: Wed, 17 Oct 2012 6:09 +0000
by Glenn k
He didn't ask how many kms so you might be ok, I just told him it was a 2007 and did it straight away

Re: Airbag clock spring

PostPosted: Wed, 17 Oct 2012 6:09 +0000
by jiggins
I was at the Toyota dealer a few months ago about another issue when the mechanic spotted my airbag light on. He informed me that it is covered until either the vehicle has 200,000 km or 7 years old from date of purchase ("off the books" his words)

Re: Airbag clock spring

PostPosted: Thu, 18 Oct 2012 6:58 +0000
by tomed101
Tried another dealer today. Again, no luck. This one annoyed me a lot more as I specifically asked twice when I booked it in on the phone whether it would be covered with 246 000km and was told yes, then was told no when I arrived. Staff were rude and wouldn't budge.

Re: Airbag clock spring

PostPosted: Thu, 18 Oct 2012 1:07 +0000
by Loosey
is yours a 2005 model?

Re: Airbag clock spring

PostPosted: Thu, 18 Oct 2012 6:11 +0000
by tomed101
2006

Re: Airbag clock spring

PostPosted: Thu, 18 Oct 2012 6:24 +0000
by Loosey
tomed101 wrote:2006


See below.

ValVenus wrote:had the same problem. Car was out of warranty for about 6months. Had no luck with toyota then went to DOTARS (Department of Transport and Road Safety) which is the federal body. They know of this fault and that toyota must replace it for the life of the vehicle. Went back to toyota and about 20 minutes later had Head office calling telling me it was all covered.

Re: Airbag clock spring

PostPosted: Thu, 18 Oct 2012 7:25 +0000
by tomed101
Loosey wrote:
tomed101 wrote:2006


See below.

ValVenus wrote:had the same problem. Car was out of warranty for about 6months. Had no luck with toyota then went to DOTARS (Department of Transport and Road Safety) which is the federal body. They know of this fault and that toyota must replace it for the life of the vehicle. Went back to toyota and about 20 minutes later had Head office calling telling me it was all covered.


Thanks for that. I'll follow that up and see what happens. So far, I'm thoroughly unimpressed with Toyota service...

Re: Airbag clock spring

PostPosted: Thu, 18 Oct 2012 7:31 +0000
by Loosey
We all are mate, but it is a good truck, even with it's issues.

Best of luck, and i hope you get a good outcome.

Re: Airbag clock spring

PostPosted: Tue, 23 Oct 2012 11:59 +0000
by Glenn k
All fixed today with no problems,no charge