boxhead55 wrote:A good read tho
And well said!
You know BH, I love you mate, but not in a gay (happy) way.
I am with you Matt, as you would expect.
What makes me angry, you are left fixing up their crap work.
I have seen seven cases now, where the wrong gasket has been used on the back of the leakage pipe. I mean, how can you get that wrong, as it's the same gasket all the way through on the leakage pipe, but no, they simple don't care.
That is, people that do this type of thing. It's just really wrong, and that's just being very nice about it.
Like, how do you use the wrong gasket there any way. I just don't get it.
Matt, they are using the bigger gasket that's for the pipe at the back on the outside of the cylinder head, there.
The return pipe that runs along the intake manifold.
Like I said, I just don't get these guys. That's simply not the way to behave. Brings the good name of Toyota, in general, into disrepute. As it does the industry. There needs to be a mass sacking of these people, that's just what I think.
It's a definite wake up call, the whole thing with Toyota Australia and most of the dealerships.
It's easy, get rid of all the people that don't give a brass monkey, easy, easy, easy.
There are plenty of people that will fill these positions that do care. Most of the dealerships, have to get rid of those ridiculous time management structures, as well. Definitely part of the problem, as well as the incompetence.
Look, we are not trying to take business away from you here. Lord knows, I have enough business for myself, and I know the Bailey's Group do have, as well. It's not about that, it's about, we are sick to death of fixing up your mistakes and bad workmanship.
And while we are at it, if a customer asked you what you think about something, an issue, and you don't know, tell them that, because that is the truth. You can't know everything, even about your own products.
I am sick to death of straightening out all the porgies, and just stop it. It's bad behaviour.
The Daddy Roo, Rufus.
Passing through country and seeing country are two different things.