Below is current saga i'm having with Toyota and ARB.
- 12/10/2016 Brought new Toyota Hilux
- 21/10/2016 Had a long range fuel tank installed by ARB Welshpool.
- 27/08/2018 - 13/09/2018 Multiple issues with vehicle going into limp mode (only triggered when going on bumpy roads) engine light coming up. (happened Karratha to Alice Spings Trip)
21/09/2018 - 34000km service at Toyota dealership, mentioned above issue. Mechanic tried to fault find problem, indicating the issue was a tire speed sensor for ABS system, causing the vehicle to go into limp mode. couldn't rectify issue, reset fault codes and told to return vehicle if issue persists.
15/03/2019 - 30/03/2019 - Same issue above returns, happening more frequently.
01/04/2019 - Vehicle returned to Toyota service department, told by assistance service manager that its possible when the long range fuel tank was installed, that they damaged the cable running to the LHS rear tire speed sensor. Obvious if its caused by the long range fuel tank installation by ARB, Toyota will deny the warranty claim.
01/04/2019 - Contacted ARB Welshpool, they believe they won't be liable since its outside of there warranty and the issue didn't present it's self straight away.
01/04/2019 - Told dealer to proceed with removing fuel tank and documenting/capturing cause of speed sensor failure.
02/04/2019 - Dealership contacted me, stating the cable was damaged by the installation of the long range fuel tank (photos show that the cable got caught between chassis and tank), and rubbed through. Toyota denied warranty claim and I got charged)
What do you guys reckon? would ARB be liable? for repair cost? Contacted ACCC, to see what they reckon. Heard a few horror stories about ARB dodgy installs, should of fitted it myself!