Has anyone had an email from Bannister Law in the past few days about this issue? I received one yesterday, as did a mate with a Prado, so it seems they may be cranking the issue up again.
However I notice all the previous contributions on this thread are back in 2019 or earlier, so maybe the effort to recruit participants didn't go so well the first time they tried it.
I'm in two minds about participating - I have found my Toyota dealership good to deal with on this issue, and they have replaced the DPF as well as providing the in-dash notification of a burn in progress, as well as the manual burn switch.
Interested to hear the thoughts of others.
Coincidentally I'm awaiting a payment in the next month or so from Volkswagen re my wife's Golf, arising from the class action re the dodgy VW diesel pollution data a couple of years back.
wildthing wrote:1. Must confess I think lots of these actions are aimed at making lawyers rich and funders profitable, rather than helping Joe Average !!
2. does this then absolve them of any further responsibility for dealing with problem DPFs.
Gipsy wrote: These cases bring the problem out into the public domain but if you were to put yourself against the might of Toyota as an individual you wouldn't get very far. Yes Toyota dealers are by and large attempting to solve these problems but mainly because there is a course of action to take if they don't.
Gipsy wrote:I'm a bit confused about whom is 'chest thumping'. Please explain.
Gipsy wrote:How confident can we be that these issues will be resolved?
Gipsy wrote:Where in the sales contract did you agree to be a'guinea pig'?
Yes the ACCC got involved in Australia but we Aussies aren't the only drivers with airbags, cheat diesel ECU's and a long list of other 'problems' including dpf issues.
About lawyers, plumbers and carpenters, roof tilers and so-on, they all work for money and naturally try to get as much as possible.
Bushwalker8 wrote:I worked for a major global product manufacturer and at any point in time we had hundreds of such issues in the pot.
Almost all solutions and campaigns were initiated internally from our own analysis of service case data, parts consumption anomalies, field staff escalations and so on. Common place in most large organisations including Toyota.
And from time to time we were also subject to customers on collective conspiracy theories.
My own experience was that the inordinate amount of time & money spent addressing these situations could have been much better spent on getting on with the programs and resolving the issues a lot more quickly.
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